Empowering Employees to Solve Big Problems GA’s Anish Batlaw with EngageSmart’s Bob Bennett

Episode Details

General Atlantic’s Anish Batlaw, Managing Director and leader of Human Capital strategies to support the firm’s portfolio, sits down with Bob Bennett, Founder & CEO of EngageSmart, a leading provider of vertically tailored customer engagement software and integrated payments solutions. They discuss Bob’s early entrepreneurial experiences, working at a campground marina in Maine as a teenager; Bob’s first company, MicroFridge, and key lessons he learned as a young founder; the humble beginnings that paved the way to where EngageSmart is today; the company’s customer focused product leadership; and Bob’s unique approach to leadership and empowering employees that has helped him scale EngageSmart to north of 900 employees.